Have your say on the proposed Chapel Street Precinct Improvement Plan

We’re proposing some changes to the focus of the Chapel Street Special Rate Scheme in line with the proposed Chapel Street Precinct Improvement Plan.

As a contributor to the Special Rate Scheme, we’re seeking your feedback on changes to how Chapel Street Special Rate Scheme funds are spent and any ideas you might have for future short-term investment in the precinct that will assist business development, safety and amenity.

Strong sentiment from the business community, residents and visitors has highlighted significant concerns around safety and cleanliness on Chapel St, which is impacting business prosperity and economic vitality. The clear message from our community is that the current look and feel of Chapel Street is negatively impacting on people’s perception of the precinct.

It is becoming increasingly difficult to successfully market an area that is not perceived to be clean and safe, which is impacting the reputation and economic potential of Chapel Street. Council understands the importance of Chapel Street and expends significant funds already on cleaning, infrastructure and maintenance, however, given a range of external funding restrictions it must operate under, Council is not in a position to allocate additional funds other than via the proposed re-allocation of Special Rate funds at this time.

Council has been listening to the Chapel Street precinct community – via engagement for projects including the future Chapel Street Transformation project, creation of open spaces, the Place-led Economic Development Strategy and other precinct user studies like Place Score and Community Views. We are hearing that the community wants Council to do more to uplift Chapel Street, as one of the most multi-faceted and diverse commercial precincts in Melbourne. To address these challenges, and in the interests of benefitting businesses, more investment is considered necessary, which is why Council is now proposing a different approach to expending the special rate.

On 28 April 2025, Council considered the proposed Chapel Street Precinct Improvement Plan. The plan outlines short and medium-term ideas, which are intended to benefit businesses by contributing to enhancing public space, boosting business confidence and making the precinct cleaner, safer and more welcoming.

To support delivery of the proposed Improvement Plan, Council proposes to redirect Special Rate funds into initiatives outlined in the plan, including:

  • Increased after-hours cleaning and graffiti removal
  • Refreshed public spaces and infrastructure upgrades
  • Crime Prevention Through Environmental Design (CPTED) reviews of public spaces, including Chapel Street and Prahran Square
  • Community initiatives such as the Good Night Out project to support night-time safety
  • Marketing and promotion (albeit a smaller funding amount).

As part of this change, Council proposes to transition away from the current funding arrangement with the Chapel Street Precinct Association and deliver services more directly and transparently – in line with the proposed plan’s priorities. It’s about achieving a balance between marketing the precinct as a place to visit and investing in enhanced services and public infrastructure to uplift and improve the precinct for the benefit of businesses and special rate payers.

Council believes this different approach is timely and will support the positive evolution of Chapel Street, focused on outcomes that benefit the precinct as a whole.

Initiative

Actions

Timeframe

Lead

Cost (est.)

Source

PRIORITY 01 | SAFETY

1.1

Increase visible and perceived safety and enforcement patrols

1.1.1 Increase frequency of Council’s proactive enforcement of planning permits for licensed venues and local laws on public drinking.

2025/26

Planning & Place

$125,000

(some recovery through fines/ infringement)

Special Rate Scheme (SRS)

1.1.2 Explore introduction of officer uniforms to enhance presence and deterrence.

2025/26

Planning & Place

$4,000

Operating budget (existing)

1.1.3 Explore a multi-skilled officer/ranger model for improved response capabilities.

2025/26

Planning & Place

Included in 1.1.1

SRS

1.1.4 Engage with Victoria Police to support their commitment to increased presence in the precinct.

2025/26

Planning & Place

Nil

N/A

1.1.5 Advocate to the State Government for better policy and tactical settings to facilitate safety, including:

  • increased Victoria Police and Liquor Control Victoria resourcing to support enhanced patrols;
  • legislative reform to address anti-social behaviours
  • support for local community health, family violence and mental support programs for vulnerable communities.

2025

Advocacy

Nil

Operating budget (existing)

1.2

Strengthen enforcement powers

and compliance tools

1.2.1 Review and expand Local Laws to strengthen enforcement powers around public drinking and nuisance.

2025/26

Planning & Place

$80,000

Operating initiative (new)

Potential Urban Precincts &

Partnerships Program (UPPP) alignment

1.2.2 Planning Scheme changes e.g. IPO as a control.

2026

Planning & Place

Included in Planning Scheme Review

Budget

Operating budget (existing)

1.2.3 Review the approach taken by Port Phillip to alcohol-related signage.

2025/26

Planning & Place

Nil

N/A

1.2.4 Install targeted public signage in key locations to discourage alcohol consumption (informed by recommendations from action 1.2.3).

2026/27

Environment & Infrastructure

$10,000

Operating budget (increased)

1.3

Enhance CCTV

network coverage and functionality

1.3.1 Review and update Council’s CCTV Policy (or develop a new strategy).

2025

Environment & Infrastructure

Nil

Potential UPPP alignment

1.3.2 Engage in M9 and regional conversations on CCTV investment and management

2025

CEO’s Office

Nil

N/A

Advocate for funding for new CCTV capabilities, including a new mobile CCTV trailer, additional CCTV at Prahran Market and Prahran Town Hall, and operational funding

and support for police real-time monitoring.

2025

Advocacy

Nil to council

- $250,000 to

$300,000

requested

Election commitments/ closed grant

funding

1.4

Upgrade public lighting.

1.4.1 Conduct a public place lighting audit ensuring user perspective.

2025/26

Environment & Infrastructure

$50,000

Operating initiative (new)

Potential UPPP alignment

1.4.2 Consider key safety hotspots as part of the development of a broader Lighting Strategy. Informed by findings of the precinct safety audit led (action 1.6.3).

2025/26

Environment & Infrastructure

Nil

N/A

1.4.3 Implement upgrades based on recommendations from lighting audit (action 1.4.1) and precinct safety audit (action 1.6.3).

2026/27

Environment & Infrastructure

TBD

Capital bid (new)

1.5

Deliver crime

prevention initiatives in partnership with businesses and agency stakeholders

1.5.1 Implement the ‘Good Night Out’ campaign in partnership with Victoria Police, Salvation Army and partnering licensed venues.

2025/26

Planning & Place

$20,000

SRS

1.5.2 Explore Purple Flag accreditation to position the precinct as a safe nighttime destination.

2025/26

Planning & Place

TBD

TBD

1.6

Improve Crime Prevention Through Environmental Design (CPTED)

1.6.1 Conduct a CPTED evaluation of Prahran Square to identify design and landscaping improvements.

2025/26

Community & Wellbeing

$20,000

Potential UPPP alignment

1.6.2 Implement infrastructure changes in Prahran Square to improve safety, sightlines, and usability (informed by recommendations from action 1.6.1).

2025/26

Environment & Infrastructure

TBD

TBD

1.6.3 Conduct a safety audit to understand the safety pressure points of Chapel Street and what could be done to reduce risk in these areas.

2025/26

Planning & Place

$80,000

Operating initiative (new)

Potential UPPP alignment

1.6.4 Implement additional infrastructure improvements based on findings of precinct safety audit (action 1.6.3).

2025/26

Environment & Infrastructure

TBD

TBD

1.6.5 Provide CPTED training for businesses to improve safety within their premises.

2025/26

Planning & Place

$20,000

SRS

1.6.6 Develop a CPTED checklist to guide business-led improvements.

2025/26

Planning & Place

$10,000

Operating bid (new)

SRS

Initiative

Actions

Timeframe

Lead

Cost (est.)

Source

PRIORITY 02 | AMENITY Creating a cleaner, more attractive and inviting environment to enhance overall experience of the precinct and encourage positive use of public spaces.

2.1

Expand cleaning and maintenance services.

2.1.1 Expand after-hours footpath and road sweeping, and increase resources for daytime cleaning and daily hot pressure washing of footpaths, infrastructure and other hard surfaces.

2025/26

Environment & Infrastructure

$350,000

Operating initiative (bid unconfirmed) SRS

2.1.2 Increase graffiti removal investment, targeting proactive inspections and hotspot areas.

2025/26

Environment & Infrastructure

$100,000

Operating budget (increase in contract budget)

SRS

2.2

Declutter footpaths to improve pedestrian flow and accessibility.

2.2.1 Review Outdoor Dining program and update

Footpath Trading regulations as part of Local Law review.

2025

Planning & Place

Incorporated in 1.2.1

Operating bid New

2.3

Refurbish, replace and upgrade street

infrastructure and furniture.

2.3.1 Deliver key asset improvements, for example seating, bin enclosures, bike hoops, bollards, and signage.

2025/26

Environment & Infrastructure

$250,000

Capital bid (unconfirmed)

Initiative

Actions

Timeframe

Lead

Cost (est.)

Source

PRIORITY 03 | BUSINESS Strengthening the local economy by supporting businesses, driving economic activity, and positioning Chapel Street as a thriving commercial destination.

3.1

Expand business support

3.1.1 Expand business concierge service to assist small businesses.

2025/26

Planning & Place

$100,000

SRS

3.2

Promote Chapel Street as a key retail and hospitality destination

3.2.1 Implement strategic communications and

marketing to positively shape Chapel Street’s reputation.

2025/26

Planning & Place (CSPA or agency EOI)

$250,000

SRS

3.3

Drive economic activity through

activation initiatives.

3.3.1 Cultural re-activation of Prahran Town Hall

2025/26

Community & Wellbeing

$10,000

Operating budget (existing)

3.3.2 Consolidation of library services at Prahran Town Hall

2025

Community & Wellbeing

$430,000

Operating budget (existing)

3.3.3 Increase activation at Prahran Square

2025/26

Community & Wellbeing

$100,000

SRS

Initiative

Actions

Timeframe

Lead

Cost (est.)

Source

PRIORITY 04 | COORDINATION Establishing clear leadership, sustainable funding, and effective stakeholder coordination to ensure long-term success.

4.1

Reallocate 2024-28 Chapel Street Special Rate Scheme Funds

Terminate the Chapel Street Precinct Association agreement.

April 2025

Planning & Place

$15,000

Existing SRS Admin budget

Establish an internal management model to improve oversight.

Underway

Planning & Place

TBD

Adjust existing operating budget

4.2

Secure sustainable funding for precinct improvements

Explore Urban Precincts and Partnerships Program funding.

Underway

CFO

Nil

N/A

Advocate for State and Federal funding to support precinct safety and infrastructure improvements, with a particular focus on CCTV.

2025/26

Advocacy

Various

Election commitments, grant funding

4.3

Strengthen collaborative committees to

enhance coordination

Expand Neighbourhood Policing Local Safety Committee Terms of Reference.

2025/26

Community & Wellbeing

Nil

Operating Budget (existing)

Establish Councillor representation in Neighbourhood Policing Local Safety Committee.

2025/26

Community & Wellbeing

Nil

Operating Budget (existing)

Review the Liquor Forum and consider expanding funding

2025/26

Planning & Place

$30,000

Operating Budget (existing)

4.4

Strengthen

communications and public awareness

Develop and implement a communications plan to support this program of work, including harnessing media opportunities.

2025/26

Org Capability

$10,000

Visual assets (photos, videos, increase in signage)

Use Stonnington News and other channels to articulate Council’s role, partnerships, and jurisdiction in safety and precinct activation, and keep the community informed of ongoing initiatives and improvements

2025/26

Org Capability

BAU

As part of comms approach

communicate on our services that support safety

Council collects Special Rates from designated commercial businesses and landlords in the Chapel Street precinct, for the declared purpose of marketing, promotion, business development, and engagement to help increase visitation to the area.

Currently, these funds are collected by Council and redistributed to the Chapel Street Precinct Association to be spent in line with the declared purpose. Council is now proposing some changes to this approach, and is seeking your feedback on this significant proposal.

Importantly, Council has sought and received advice that confirms the proposed changes are consistent with the declared purpose of the scheme.

This consultation only refers to the Chapel Street Special Rate Scheme precinct highlighted in pink on the map below.

Privacy Statement

The personal information requested on this form is being collected by Council for the purpose of facilitating the community engagement process for the proposed Chapel Street Precinct Improvement Plan. The personal information will be used by Council for that primary purpose or directly related purposes.

For more information about how Council handles personal information, please refer to our Privacy Policy.

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